🛠️Support
Report an issue
For TSX game, if you encounter any issues during gameplay or problems related to Astronize systems, you can report your issues to our support team. We will do our best to resolve and resolve your issue as soon as possible.
Reporting issues for TSX games is done through the Discord server, so a Discord account is required.
Joining Discord the TSX by Astronize
It's necessary to have a Discord account to use. You can register at https://discord.com/register (If you already have a Discord account, please skip to the next step)
Log into Discord with your account at https://discord.com/login or on the Discord client
join the Discord server for the game TSX by Astronize, click on the following link https://discord.com/invite/tsxbyastronize or you can use the QR code below.
How to report an issue in Discord TSX by Astronize
Open Discord and select the TSX server by Astronize.
Select the channel named customer_support [1]
Afterwards, click on the "Open Ticket" button [2]
A ticket will then be created to contact our team directly and the channel will be moved down. The ticket number will be displayed at position [3] ** You can reference this number when contacting the team through other channels.
Please specify the issue and provide detailed information [4] To ensure accurate and prompt assistance.
Please wait a moment while the team receives and investigates the issue. Players can directly chat and inquire in this Ticket room.
The team will strive to do their utmost to address the issue as quickly as possible.
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